Remote Support
- Top-to-bottom setup of your environment, including application setup, and more
- Unlimited immediate access to qualified Oracle Database Administrators
- Out of hours maintenance tasks scheduled to suit you, at no extra cost
- Daily proactive database and environment checks, and continual monitoring of critical processes
- Set up and maintenance of database backups
- Large discounts on consultancy prices for project and development work
- Gathering and maintenance of database and server capacity planning data
- Periodic reporting of issues detected and remedial tasks performed
- Recoveries performed immediately on demand
- Free upgrade and patching service
- Quality of service guaranteed by Service Level Agreement tailored to your needs
- Price includes support for three production instances, plus associated test, development, training and standby instances